Updated March 7, 2025
Are you getting lots of errors when you log into Windows 10? Are you not able to open the Start menu or File Explorer? If so, it may be time to repair Windows 10 with an in-place upgrade.

Sometimes repairing Windows 10 can be a challenging endeavor. I once had a Windows 10 system, and the right-click mouse function would only work in certain situations.
Another time, I had a Windows 10 system that File Explorer and the Start menu would not work. This was one of those times when you think that you are going to have to wipe the drive and do a clean installation of Windows 10.
However, in both cases, I was able to repair Windows 10 while keeping all of the user's documents, settings, and installed programs. I just performed an in-place upgrade of Windows 10.
Remember that if you start the in-place upgrade by booting your computer up on the Windows 10 installation media, you will only get the option of saving your documents. To preserve the installed programs, you need to start the in-place upgrade from inside Windows 10.
Now performing an in-place upgrade is not hard. There are two ways of performing the in-place upgrade: create the Windows 10 installation media using a USB drive or blank DVD disk or create a virtual DVD drive.
All you need to do is either download the Windows 10 installation media as an ISO file or create a USB or DVD with the Windows 10 installation. If you can access the Internet and download the Windows 10 Media Creation Tool, great. If not, you will need to use another computer with Internet access to download the Windows 10 ISO file or make an installation USB.
You do not have to be upgrading to a newer version of Windows 10 (22H2 to 23H2) for this to work. You can upgrade to the same version (23H2 to 23H2), which is more of a repair installation.
Now you never want to use an older version of the Windows 10 media, like the one you created a couple of years ago, to do an in-place upgrade. You will always want to download the latest version directly from Microsoft using the Windows 10 Media Creation Tool.
To make the media, you will need either a blank DVD or a USB flash drive that is at least 8GB in size. Remember that if you use a USB flash drive, it will be reformatted, and everything on it will be erased. If you have used the USB drive for anything else, you may want to copy the data off of it before using it for the Windows 10 installation media.
Once you get the Windows 10 Media Creation Tool downloaded, all you have to do is double-click the file to run it. It is a stand-alone program, and it does not require any installation.
The first screen that comes up is the legal stuff; just click on Accept. On the next screen, you will have to choose what you want to do.

Select Create installation media for another PC and click on Next.
On the next screen, you will select the language, architecture, and edition.

Since you are creating media that could be used for another computer, make sure the Use the recommended options for this PC checkbox is deselected. The majority of users in the US will select the following settings:
- Language: English (If you use a different language, select it from the pull-down menu)
- Edition: Windows 10
- Architecture: 64-bit (x64)
When you are finished selecting the language, architecture, and edition, click on Next. The next screen will ask you what media you want to use.

If you select the USB flash drive option, make sure you have the USB flash drive inserted into a USB port on the computer.
If you select the ISO file option, you will be prompted for the file name and location. If you want to make a DVD, you will need to choose the ISO file option and then burn it onto a blank DVD. Here is how to go about burning the ISO file to a DVD. If you want to mount the ISO file as a virtual DVD:
- Open File Explorer by using one of the following:
- Left-click on the Manila folder icon to the Taskbar.
or
- Press the Windows logo key
+ E at the same time.
- Navigate to the ISO image you just downloaded..
- Right-click on it and select Mount on the context menu that appears. Windows 10 will automatically assign the next available drive letter.
Once you have the Windows 10 installation media ready, either Virtual DVD, DVD, or USB drive, you will have to start the installation, if it didn't automatically start when you mounted/inserted the media.

Then, open File Explorer, navigate to the virtual DVD, DVD, or USB flash drive, right-click on the setup.exe program, and select Run as administrator.

The Windows 10 installer will then start.
You will be prompted to download Windows 10 updates, drivers, and optional features. Since you are doing an in-place upgrade, I recommend waiting until the installation is finished before doing any updates.
The next screen you will get is the license agreement. Just click Accept in the lower right-hand corner and continue with the in-place upgrade. Finally, you will get to the screen that asks what you want to keep. Make sure that Keep personal files and apps are selected, and then select Install in the lower right-hand corner.
The in-place upgrade will take some time, and your computer could restart a few times before it is complete. When it is done, your version of Windows 10 should be completely repaired and good as new.
In the examples I talked about earlier, I could not get the right-click function to work or could not get the Start menu or File Explorer to open at all. However, there is another way of starting the in-place upgrade, which is using Task Manager.
How to start the repair installation using Task Manager
Sometimes the only way to run a program is to use Task Manager. It is a simple, down, and dirty way of running a program with administrative privileges. And we want to use admin privileges to run the setup.exe program.
- Press the Ctrl + Alt + Delete keys all at the same time (the 3-finger salute).

You will get a screen that has several selections. Click on Task Manager.
- The Task Manager program will appear next.

If it says There are no running apps, click on the More details arrow in the bottom left-hand corner. This will bring up all of the running processes.
- Click on the File drop-down menu in the upper left-hand corner of Task Manager

and select Run new task.
- The Create a new task dialog box will appear.

Click on the Browse .. button in the lower right-hand corner.
- Using the Browse dialog box, navigate to the drive with the Windows 10 installation files (either DVD or USB flash drive),

select setup.exe and then click Open.
- This will bring you back to the Create new task dialog box, and the path to the setup.exe program will be in the Open field.

Make sure that the Create this task with administrative privileges checkbox is selected. Then click on OK.
- The Windows 10 installer will now start. Just follow the steps outlined previously in this article for the rest of the in-place upgrade.